FAQs

What are the check-in and check-out times?

Guaranteed check-in is 4 p.m. Check-out is noon.

Can I earn rewards when I stay?

Yes, you can earn member discounts, early check-in, and more with our rewards program.

What is the resort fee and what is included?

The resort fee is $42 plus tax, and includes valet parking, golf club rentals, fitness center classes, and much more.

What are the parking options?

Day valet parking is $10 per vehicle. We offer parking validation if you dine at Hearth '61, reserve a cabana, or have a tee time. Overnight valet parking is included with the resort fee, and Tesla and universal EV charging stations are available.

What is the closest airport to Mountain Shadows Resort Scottsdale?

Phoenix Sky Harbor International Airport (PHX) is the closest major airport, 10 miles southwest of the resort.

Phoenix-Mesa Gateway Airport (AZA) is 37 miles southeast of the resort, offering limited air service through low-cost carriers Allegiant and Sprit Airlines.

Scottsdale Airport , which is 9 miles northeast of the resort, services corporate and private jets daily. It does not offer commercial airline commuter service.

Can I bring my pet?

Yes, Mountain Shadows Resort Scottsdale is pet friendly throughout the resort guestrooms and in select residences. If you are traveling with a pet, please be sure to let us know when you make your reservation. A complimentary pet amenity package is available upon request and includes a pet bed, food and water bowls, bottled water, doggie bags and a pet amenity.

Please Note:

- Pets must be fully trained and kept on a leash or carrier when outside your room.

- Pets are not permitted in the pool area, fitness center, golf course, or inside Rusty's or Hearth '61. Pets are welcome at the patio at Rusty's.

- We ask that pets not be left unattended in a guestroom unless needed.

- If you will be leaving your pet in your guestroom, please place the pet door hanger on the door to alert our staff.

- Pets must be registered with the hotel, and a pet policy letter must be filled out.

How far is Mountain Shadows Resort Scottsdale from Downtown Scottsdale?

The resort is 4 miles from Downtown Scottsdale’s renowned dining, nightlife, shopping and art galleries.

Who is able to access the pool?

The pool is open to overnight resort guests along with those renting cabanas. Additionally, resort members and residents of Mountain Shadows Resort Scottsdale East and West are also welcome to enjoy the pool.

Pool Rules

Please note, pool floats, pool toys, balloons, streamers, and all types of hanging décor are not permitted in the cabanas or pool area.

Does Mountain Shadows allow smoking?

All guestrooms are non-smoking. However, smoking is allowed on guestroom balconies and patios.

Are photo shoots permitted?

Due to a high number of requests, and in order to ensure a great guest experience, personal photo shoots are not permitted around the resort grounds. There are select opportunities for paid photo shoots on site, which require advance approval and signed release forms. Any shoot inside a guestroom also requires advanced approval. Please contact us for details.

Is Mountain Shadows Resort Scottsdale ADA accessible?

Yes, Mountain Shadows Resort Scottsdale offers Accessible Guestrooms and a range of ADA amenities.

I have received a nightly resort credit. What can I use this for?

Nightly resort credit can be used at Hearth '61 restaurant and bar, Rusty's, The Short Course, The Citizens Club, and PV Mercantile, as well as for in-room dining, minibar and in-room movies. It cannot be applied towards the room rate, resort fee, in-room massage services, or third-party charges such as transportation.

How old must I be to book a room?

Due to alcohol being available in guestrooms, you must be 21 or older to book.