We are here

for you


Sometimes you need a welcoming place to stay, whether you’re dealing with a family emergency, or unable to return home. The safety and comfort of our guests continue to be of the utmost importance to all of us at Mountain Shadows. We are here for you, and we want to assure you that we are taking additional precautions and staying informed on directives locally, from the governor—who has declared hotels an essential service—and from the Centers for Disease Control and Prevention (CDC). We hope that our genuine hospitality and the serene backdrop of Camelback Mountain provide you with a soothing escape, and wish you and your family all the best. Read on for the latest details on our extra precautions and resort amenities.


Based on the latest government requirements and recommendations, we have made a few adjustments to our resort offerings:

  • The Citizens Club fitness center is temporarily closed, and classes have been postponed. We have a hiking, jogging, and cycling map if you'd like to enjoy the fresh air farther afield. Although food and drinks are not being served at the pool, you are welcome to enjoy a refreshing swim under the palms.
  • The Short Course is open, and is a great place to enjoy the outdoors and practice safe social distancing. If you’d like to enjoy any beverages while on the greens, they are available for pickup at Rusty’s. Learn more about the extra steps we're taking at the course right now.
  • Hearth ’61 is temporarily closed, but we have a selection of food and drinks available at Rusty’s for take-out and in-room dining from 7 a.m. to 7 p.m. daily.
  • We are postponing or canceling many events, and will continue to provide the latest updates on our resort events page.
  • Housekeeping and mini bar service are still offered daily for your convenience.


In addition to our standard, strict cleaning practices, we have enhanced our efforts across the resort. Our housekeeping team is using hospital-grade cleaning agents, paying extra attention to high-touch surfaces in guestrooms and throughout public areas when cleaning and disinfecting. Our employees are constantly being updated on best practices, and have paid sick time available if they need to rest at home. We will continue to monitor local, state and national health authorities, and will share additional information as needed.

take care & be well

The CDC has great resources and tips to prevent the spread of COVID-19, including:

  • Wash your hands often using soap and water, for at least 20 seconds.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Cover your cough or sneeze with a tissue, then dispose of the tissue. Do not cough into your hands.
  • Prevent the spread of illness to others by staying home when you are feeling ill.
  • Avoid touching your face.